As first time homeowners to a 1950s home, we began to experience issues with our water drains (lucky us). We had bubbles of water coming out of our toilets after literally two minutes of taking a shower... if we continued to shower, it would back up and our tub would flood up with dirty water! We tolerated this for a good two months and decided we really needed to get this fixed because the smell from the back up was becoming intolerable! I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms! They were reasonable in price adding 3 additional clean outs and replacing all of our pipes that were in the most awkward places in our front corner lot. We appreciate their transparency and were vocal in sharing ways where we can save money without hindering the quality. Lifetime warranty on parts and labor are a plus! Charlie also came in every so often to check in on the team and answer any additional questions. We can tell they take pride in their work and value their customers. These guys really know what they are doing! We will never have to worry about a plumbing issue at this point and consider this a very good investment to our home. Thank you to Louis and the team for everything. We truly felt like we were working with family! We 110% recommend Charlie's Rooter Service to anyone experiencing plumbing issues!
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Prices as quoted ($500-781) OBVIOUSLY included the cost of the toilet. In my quote request I stated project was a totally unremarkable - removal of old toilet and install of the new toilet, which I will have purchased myself. There are no problems and this is not an old house. Simply want t upgrade from contractor grade toilet. I am a retired contractor with a bad back and I know what the project entails.
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“My water heater failed to work so I emailed Advanced Plumbing. I received a quick response from the owner and scheduled the earliest available appointment for repair. Sergio arrived on time and replaced the broken part. He explained what the problem was, described the method of repair, and got it working again quickly. If you need a plumber that answers your request in a timely manner, performs the work correctly, and at a fair price, call Advanced Plumbing and Rooter Service!”