It was 8:30PM and I had come home to my whole front yard filled with... gross stuff and toilet paper. (Don't want to be TOO explicit!) We needed someone to come out, like right then and there and I went onto yelp, and found this company. I had called about 5 times and no one had answered but then received a call back from Lulu. She answered all of my questions and was very helpful. She told me that Ramon would be out in about an hour or so and actually texted me when he was on his way (only took 30 minutes!) Ramon was SO sweet and so helpful! He was determined to unclog my pipe as smoothly as possible. He explained to me that because of the HUGE palm tree in my front yard, it could be roots that is blocking the flow. They accepts checks - which is so convenient! I recommend this company to anyone.
Tree roots, corrosion, and debris can build up and threaten the healthy functioning of your home’s drains and sewer lines. When this happens, you need a professional rooter service to solve the problem and address your home’s plumbing needs. A rooter is a drain cleaning machine that was invented to unblock drains that have been clogged from tree roots and other hard to reach debris.
I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it. The next day, I had an unrelated incident with a sprinkler valve inlet pipe rupturing, due to corrosion (galvanized pipe. Since this situation caused me to lose water service to the house, Charlie sent someone over that day to do an emergency cap off. It was then explained what could be done to provide a permanent fix (basically replacing the old galvanized pipe and creating a new sprinkler valve manifold). A quote was given and the full repair was scheduled for the following day. All is good now, and the job came out $120 below the estimate. Since my regular plumber moved away, I've been trying different plumbers here and there. Charlie's is clearly the most friendly plumbing business I've dealt with. I like everyone I've dealt with so far there. As a result, Charlies's is now my default choice for my plumbing needs.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the plumbing emergency, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
TCR Rooter and Plumbing Repair has been providing professional service for our customers since 1993, and maintain the same quality of service for you today. Your satisfaction is our goal and we work hard to provide you with the best service in Northern Arizona. With our skilled team of certified, professional plumbers, we work to provide you with smart, satisfactory work for all your plumbing needs. New construction, remodels, leak repairs, sewer and water line replacements, water heaters, and any and all other service needs or emergencies you may have, we have your back. Look through our website or give us a call for more information on the services we provide and see what we could do for you.