I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it. The next day, I had an unrelated incident with a sprinkler valve inlet pipe rupturing, due to corrosion (galvanized pipe. Since this situation caused me to lose water service to the house, Charlie sent someone over that day to do an emergency cap off. It was then explained what could be done to provide a permanent fix (basically replacing the old galvanized pipe and creating a new sprinkler valve manifold). A quote was given and the full repair was scheduled for the following day. All is good now, and the job came out $120 below the estimate. Since my regular plumber moved away, I've been trying different plumbers here and there. Charlie's is clearly the most friendly plumbing business I've dealt with. I like everyone I've dealt with so far there. As a result, Charlies's is now my default choice for my plumbing needs.
Hydrojet drain cleaning is a method used to clear sewer lines and drains. With hydrojet drain cleaning, a hose is used to direct a pressurized stream of water into the pipe. This works to clear all clogs, removing any hair, grease, minerals, or other debris that may have accumulated within the pipe. This method of drain cleaning is quick, effective, and safe for the environment.

“Intelligent Service replaced our two sump pumps, added digital float switches, and installed a digital wall unit to track the water levels and pump options. They also checked our existing battery backup for battery outputs. They improved the piping and fixed the check valves. They cleaned the sump pit and the work area. They did a terrific job. Will definitely use them again and will recommend them as well. Pleasure to work with, very responsive, knowledgeable staff, and did a good job explaining the work order prior to writing up the estimate.”

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