My toilet's fill valve needed to be replaced after breaking on a Saturday evening. I immediately contacted Charlie's Rooter after having had a great experience with them previously with my garbage disposal install. Lulu responded within moments and setup an appointment time that worked for me on Monday. Luis was the plumber that worked on this job. He was on time and extremely kind and professional. Luis went straight to the root of the problem and replaced what needed to be replaced very quickly. Luis was respectful and explained everything he was doing and why. He was even nice enough to look at my bathtub and answered all of my questions. Also, the price was extremely reasonable. I will be recommending them to my neighbors and friends when they need a good, honest plumbing company that doesn't overcharge.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion.  Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.
I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms!

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I got quotes from the top 3 rated plumber/sewer service companies here. Charlie's quote wasn't just the best by far, but he was also the only person to communicate properly and to show up exactly on time. His whole crew takes pride in their work and they stayed well into the night rinsing off the curb and cleaning up the mess. Absolutely brilliant!

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