“We had a toilet emergency one morning. After unsuccessful plunging efforts, we called Intelligent Service – and within 20 minutes, they were at our house. They found that the sewer line from our house to the street had snapped. Within 2 hours they had a permit and a backhoe in our front yard, and started work. By 5:00pm, we had water! They were extremely sympathetic to our situation. They were careful not to track snow and mud into the house. They cleaned up the area both inside and outside. Have already recommended the company to the many neighbors.”
My toilet's fill valve needed to be replaced after breaking on a Saturday evening. I immediately contacted Charlie's Rooter after having had a great experience with them previously with my garbage disposal install. Lulu responded within moments and setup an appointment time that worked for me on Monday. Luis was the plumber that worked on this job. He was on time and extremely kind and professional. Luis went straight to the root of the problem and replaced what needed to be replaced very quickly. Luis was respectful and explained everything he was doing and why. He was even nice enough to look at my bathtub and answered all of my questions. Also, the price was extremely reasonable. I will be recommending them to my neighbors and friends when they need a good, honest plumbing company that doesn't overcharge.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the plumbing emergency, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
It is possible to prevent tree roots from obstructing sewer lines. Chemicals such as copper sulfate and potassium hydroxide can be used around the sewer line to discourage root intrusion. Metal or wood barriers can also be installed around the sewer lines to keep them free of root damage. When landscaping, it's best to limit the amount of plants or trees placed in close proximity to sewer lines.
Another way to avoid a service call from your plumber is to make sure the outside faucets are turned off in the winter and make sure you disconnect the outside hoses. You need to shut the water off from the inside. Then, open the valve on the outside to let the water that’s in there drain out—you switch both of them to the opposite direction so one is always closed and one is always open. We have to fix tons of these in the spring mostly because people leave their outside hoses connected and they freeze up. The repair could cost $100-$200 or more. Another tip would be if you’re going away for any length of time, like on vacation, turn off your water. If on any of those days the temperature drops below freezing, have someone check in on your house. I’ve been called to homes where the family returned from vacation, and there was water flooding out from the front door.
A plumber’s reputation depends on your satisfaction. As a result, any plumbing service professionals you book through Handy will take their responsibility to you very seriously. They will want to turn up on time, bring the right equipment and get the job done as professionally as possible. That way, they know you’ll leave them a good review and they’ll get more work! To give you further peace of mind, every plumbing repair done on the Handy platform is backed by the Handy Happiness Guarantee. This means that, in the unlikely event that you’re unsatisfied, Handy will work hard to make things right.
I got quotes from the top 3 rated plumber/sewer service companies here. Charlie's quote wasn't just the best by far, but he was also the only person to communicate properly and to show up exactly on time. His whole crew takes pride in their work and they stayed well into the night rinsing off the curb and cleaning up the mess. Absolutely brilliant!