Tree roots, corrosion, and debris can build up and threaten the healthy functioning of your home’s drains and sewer lines. When this happens, you need a professional rooter service to solve the problem and address your home’s plumbing needs. A rooter is a drain cleaning machine that was invented to unblock drains that have been clogged from tree roots and other hard to reach debris.
I have had a great experience all around with this company. A polite, knowledgeable lady answered my call, then told me she could have someone out between 10:00 AM and 12:00 noon. Ramon arrived at 10:00 sharp. Perfect! Ramon is a fine man -- personable, polite, knowledgeable, and a hard worker. He unstopped my drain in no time flat. No drama. No surprises. Just good, old-fashioned quality service.
Water was leaking from my kitchen down into the garage. We were expecting to have to cut out the wall, part of the floor, etc. to find the source. But Sean came in, found the problem and fixed it right away, with no invasive work. He was extremely nice, professional and thorough. It was a very positive experience and at a very reasonable price. I would definitely use Ace Plumbing again.
As first time homeowners to a 1950s home, we began to experience issues with our water drains (lucky us). We had bubbles of water coming out of our toilets after literally two minutes of taking a shower... if we continued to shower, it would back up and our tub would flood up with dirty water! We tolerated this for a good two months and decided we really needed to get this fixed because the smell from the back up was becoming intolerable! I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms! They were reasonable in price adding 3 additional clean outs and replacing all of our pipes that were in the most awkward places in our front corner lot. We appreciate their transparency and were vocal in sharing ways where we can save money without hindering the quality. Lifetime warranty on parts and labor are a plus! Charlie also came in every so often to check in on the team and answer any additional questions. We can tell they take pride in their work and value their customers. These guys really know what they are doing! We will never have to worry about a plumbing issue at this point and consider this a very good investment to our home. Thank you to Louis and the team for everything. We truly felt like we were working with family! We 110% recommend Charlie's Rooter Service to anyone experiencing plumbing issues!
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We strive to stay ahead of the curve with new equipment and employee training which is why we are regarded as a pioneer in this field. Our professionals leave no stone unturned in order to solve any type of problem you find with your pipes for fixtures. From a backed up bathtub, flooded basement, leaky pipes to a stopped up toilet; they can handle it all. In keeping with our client-focus approach; we have designed appropriate service agreements that are very client friendly.
“We had a toilet emergency one morning. After unsuccessful plunging efforts, we called Intelligent Service – and within 20 minutes, they were at our house. They found that the sewer line from our house to the street had snapped. Within 2 hours they had a permit and a backhoe in our front yard, and started work. By 5:00pm, we had water! They were extremely sympathetic to our situation. They were careful not to track snow and mud into the house. They cleaned up the area both inside and outside. Have already recommended the company to the many neighbors.”
I want to thank Luis and Charlie's Rooter Service for Outstanding customer service. Luis came out for a clogged shower and later to find out that the cause was my main sewer line. He was honest on the cost and what needed to be done, Luis gave me options to make my decision easy. He was polite and professional, if you need quality work I would recommend Luis and Charlie's! Thank you Luis