Had a backup at the house, found out it was some tree roots that got into the line. Ramon came out, took care of the problem. Very friendly, professional, knowledgeable, and did a great job. Ramon was also very honest, which in my experience a lot of plumbing companies are not to charge you as much as they can. So it was very much appreciated that he was honest and the price was very fair. It was my first time using Charlie's, Ramon did a great job, so I will definitely be using these guys again. I highly recommend them!
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The H had history going way back with the OW and had family ties to hers so the he could not cut her off like any typical smex partner. So much of the book had him defending the OW’s actions to the h. The h came in a constant second behind the OW. I found that tedious hence my skimming. The H defended the OW throughout the story including the incident at the very end of the story. When the incident occurred and he was faced with two stories..he immediately picked the OW’s version without hesitation over the h’s.
I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it. The next day, I had an unrelated incident with a sprinkler valve inlet pipe rupturing, due to corrosion (galvanized pipe. Since this situation caused me to lose water service to the house, Charlie sent someone over that day to do an emergency cap off. It was then explained what could be done to provide a permanent fix (basically replacing the old galvanized pipe and creating a new sprinkler valve manifold). A quote was given and the full repair was scheduled for the following day. All is good now, and the job came out $120 below the estimate. Since my regular plumber moved away, I've been trying different plumbers here and there. Charlie's is clearly the most friendly plumbing business I've dealt with. I like everyone I've dealt with so far there. As a result, Charlies's is now my default choice for my plumbing needs.