It was 8:30PM and I had come home to my whole front yard filled with... gross stuff and toilet paper. (Don't want to be TOO explicit!) We needed someone to come out, like right then and there and I went onto yelp, and found this company. I had called about 5 times and no one had answered but then received a call back from Lulu. She answered all of my questions and was very helpful. She told me that Ramon would be out in about an hour or so and actually texted me when he was on his way (only took 30 minutes!) Ramon was SO sweet and so helpful! He was determined to unclog my pipe as smoothly as possible. He explained to me that because of the HUGE palm tree in my front yard, it could be roots that is blocking the flow. They accepts checks - which is so convenient! I recommend this company to anyone.
I want to thank Luis and Charlie's Rooter Service for Outstanding customer service. Luis came out for a clogged shower and later to find out that the cause was my main sewer line. He was honest on the cost and what needed to be done, Luis gave me options to make my decision easy. He was polite and professional, if you need quality work I would recommend Luis and Charlie's! Thank you Luis