Rooter service was invented to solve the simple problem of tree roots breaking into and clogging underground sewer lines. The original rooter machine was built from a washing machine motor and roller skate wheels, which moved a long steel cable through underground pipes to clear away invading tree roots. This device became the design foundation of the modern-day plumber’s snake, which is a hand-cranked or motor-driven cable used to break up or pull up clogging material in a sewer or other drainage pipe. While snakes are still used in many rooter service visits, other tools such as root-killing chemicals and hydro-jetting may also be used alone or in combination to address serious drain clogs that cause poor drain performance or complete sewage backups. Additionally, your rooter service may also include pipe repair in cases where your pipes have been corroded or damaged, leading to leaks as well as clogs and drainage issues.
“We had a toilet emergency one morning. After unsuccessful plunging efforts, we called Intelligent Service – and within 20 minutes, they were at our house. They found that the sewer line from our house to the street had snapped. Within 2 hours they had a permit and a backhoe in our front yard, and started work. By 5:00pm, we had water! They were extremely sympathetic to our situation. They were careful not to track snow and mud into the house. They cleaned up the area both inside and outside. Have already recommended the company to the many neighbors.”
As first time homeowners to a 1950s home, we began to experience issues with our water drains (lucky us). We had bubbles of water coming out of our toilets after literally two minutes of taking a shower... if we continued to shower, it would back up and our tub would flood up with dirty water! We tolerated this for a good two months and decided we really needed to get this fixed because the smell from the back up was becoming intolerable! I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms! They were reasonable in price adding 3 additional clean outs and replacing all of our pipes that were in the most awkward places in our front corner lot. We appreciate their transparency and were vocal in sharing ways where we can save money without hindering the quality. Lifetime warranty on parts and labor are a plus! Charlie also came in every so often to check in on the team and answer any additional questions. We can tell they take pride in their work and value their customers. These guys really know what they are doing! We will never have to worry about a plumbing issue at this point and consider this a very good investment to our home. Thank you to Louis and the team for everything. We truly felt like we were working with family! We 110% recommend Charlie's Rooter Service to anyone experiencing plumbing issues!
Charlie is the best! He goes above and beyond! He arrived 1/2 hour before the quoted time, wore covers on his shoes from the moment he arrived on the property, was very polite and was a great conversationalist as well:) When I had to attend to my work, he started in on our nightmare garbage disposal. Before I could finish one email, he was cleaning up after himself and replacing the items under my sink. When I asked how it was going, he announced with a smile that he was all done! (He was here less than 1/2 hr). I have to say not only am I seriously impressed with his work, but his customer service well exceeded my expectations. In addition, he is a local business owner! So support local business and call Charlie!
When plumbing problems occur in your home you need a plumber you can trust. For years 24/7 Rooter & Plumbing has been faithfully servicing all your plumbing needs in the San Francisco, the Peninsula & South Bay area. Our team of licensed and highly trained plumbing professionals are fast, efficient and can handle just about any job. Big or small, from minor repairs to major renovations, 24/7 Rooter & Plumbing does it all.
Advanced Plumbing and Rooter Service has been one of the leading professional plumbing services in San Ramon and the East Bay for more than 20 years. Our local and family-owned company is dedicated to outstanding customer service and is committed to using the most efficient and advanced techniques, which means your satisfaction is guaranteed. No job is too big or too small, and our professional technicians have provided innovative solutions for industrial, commercial and residential plumbing issues that others have been unable to resolve.
BioChoiceES degrades fats, oil and grease that clog pipes. BioChoiceES contains NO harmful chemicals or emulsifiers. Unlike dangerous drain-cleaning chemicals, BioChoiceES is safe for human handling, pets and the environment. Made exclusively for Mr Rooter and displays the E.P.A. Design for the Environment seal. Learn more about BioChoiceES for your home or business.
My name is Timothy but I go by Tim. I'm retired from the California Army National Guard 20 years 11 months 4 days. I retired as a Sergeant First Class. I was in charge of the Battalion maintenance section. Before I became a handyman I worked for a company that sold Physical Therapy equipment and was a field service technician installing maintaining and repairing Physical Therapy equipment.
Help! The toilet won’t stop running. It’s a bummer, sure, but it’s something you don’t need to call your plumber about. In fact, DIYers should take note that it’s a quick fix that will cost you just $5. For instance, your handle might just be sticking, which can be solved by spraying some lubricant where the handle meets the porcelain. Ready to DIY? Here’s how to fix a running toilet.

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