I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it. The next day, I had an unrelated incident with a sprinkler valve inlet pipe rupturing, due to corrosion (galvanized pipe. Since this situation caused me to lose water service to the house, Charlie sent someone over that day to do an emergency cap off. It was then explained what could be done to provide a permanent fix (basically replacing the old galvanized pipe and creating a new sprinkler valve manifold). A quote was given and the full repair was scheduled for the following day. All is good now, and the job came out $120 below the estimate. Since my regular plumber moved away, I've been trying different plumbers here and there. Charlie's is clearly the most friendly plumbing business I've dealt with. I like everyone I've dealt with so far there. As a result, Charlies's is now my default choice for my plumbing needs.
DUDE!!!! If you need plumbing done. Call. This. Company. I've had 3, count em 3, companies out this week. Flinns was the most honest and reliable. Noah is a great guy and really will watch out for you and your pocket. In a field where a lot of plumbers are money hungry unethical savages, this is like, a SAINT man, real honest and real polite. My only regret was not calling him sooner. Seriously will not look elsewhere again. He really looked out for me. I only hope I can do the same for him if he ever needs anything! Stop reading this review and call already, you will not be sorry!
This is a great company. I called around 8:30 AM to report that I had a clogged kitchen drain. I asked how much it would be to unclog the drain and was told $65.00 if they could access the drain through the exit valve in the wall outside the kitchen, $95.00 if they could not. My house is configured such that Ramon couldn't access my sink via the access valve, so my job cost $95.00 . Fair. Just what I had been quoted. I have had a great experience all around with this company. A polite, knowledgeable lady answered my call, then told me she could have someone out between 10:00 AM and 12:00 noon. Ramon arrived at 10:00 sharp. Perfect! Ramon is a fine man -- personable, polite, knowledgeable, and a hard worker. He unstopped my drain in no time flat. No drama. No surprises. Just good, old-fashioned quality service. They take credit cards, cash, or check. Convenient. I recommend Ramon and his company to all, and will (if necessary) contact Charlie's Rooter Service first for any future plumbing or pipe problems.
“Advanced Plumbing and Rooter Services rocks! I had several plumbers give us estimates for a gas leak that was under a huge concrete walkway. Our poor tenant was without gas service for several days while we tried to come up with the best solution for the job. The cost of the repairs and the plan for the repair was different with every company from $7,000.00 to $18,000.00. Bill at Advanced Plumbing came up with a creative solution that cost much less than everyone and had the job successfully completed the next day. The property owner was so impressed with the job start to finish. Thanks guys! You are awesome!”
TCR Rooter and Plumbing Repair has been providing professional service for our customers since 1993, and maintain the same quality of service for you today. Your satisfaction is our goal and we work hard to provide you with the best service in Northern Arizona. With our skilled team of certified, professional plumbers, we work to provide you with smart, satisfactory work for all your plumbing needs. New construction, remodels, leak repairs, sewer and water line replacements, water heaters, and any and all other service needs or emergencies you may have, we have your back. Look through our website or give us a call for more information on the services we provide and see what we could do for you.

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