Our goal in business is to treat all of our customers like friends; always treating them with respect, fairness, and honesty. We are a family owned and operated Connecticut plumbing company, and because of this all of our customers receive the attention that they deserve. Mike Marandino, the owner of the company, (as well as master plumber) works out on the road right alongside his employees. He or his wife handles all calls personally and it's the personal touch that makes us special. We strive for 100% satisfaction, and if for any reason a customer of ours isn't satisfied we promise we'll make it right.
When a person has a blockage in their sewage system they often try to fix it themselves by adding an acid or a base such as Drano in an attempt to dissolve or dislodge the problem. These chemicals can get into the plumbers eyes when the sewage is splashed during the repair. The plumbers skin during the repair does come into contact with the sewage water. The owner of the toilet might not report to the plumber they have already tried Drano a highly caustic base .
We discovered a clogged drain that affected our home as well as our rental unit on the first floor. After reading the positive Yelp reviews and Diamond Certified labeling, I contacted Ace Plumbing, who offered to send a plumber almost immediately. Instead, we scheduled an early morning appointment the next day, Ace arrived at the agreed time and promptly diagnosed where the drain was clogged. After just an hour, our problem was resolved! Very professional service and a very positive experience.
Our plumbers are licensed, bonded, and insured and meet our rigid trust certification standards. Our services are guaranteed in writing against defects in materials and workmanship. So if you need to repair, maintain, or improve your plumbing or septic system, you can rely on Parker & Sons. Our plumbing service includes a 100% money back guarantee and our customer care policies are unmatched in the industry.
I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it.
We offer several financing options for new equipment, as well as our Priority Club Membership that grants members exclusive discounts, priority service, annual tune-ups, and much more. Plus, we make it our mission to give back to the community that’s continually supported us for decades. Our team members regularly donate their time, money, and efforts to numerous charitable organizations, fundraising endeavors, and worthwhile causes throughout the Northern Virginia and suburban Maryland area.
Don’t flush floss, tampons, or even so-called “flushable” wipes. They don’t break down like toilet paper does and can come back to haunt you later. “Toilets are more water-efficient now than they were 20 years ago, so there sometimes isn’t enough volume in the flush to force debris down,” says Marcin Wroblewski, president of ExpressRooter Plumbing in Toronto. “An object will get lodged in the trap and cause blockage when waste builds up days later.”
“My water heater failed to work so I emailed Advanced Plumbing. I received a quick response from the owner and scheduled the earliest available appointment for repair. Sergio arrived on time and replaced the broken part. He explained what the problem was, described the method of repair, and got it working again quickly. If you need a plumber that answers your request in a timely manner, performs the work correctly, and at a fair price, call Advanced Plumbing and Rooter Service!”