This is a great company. I called around 8:30 AM to report that I had a clogged kitchen drain. I asked how much it would be to unclog the drain and was told $65.00 if they could access the drain through the exit valve in the wall outside the kitchen, $95.00 if they could not. My house is configured such that Ramon couldn't access my sink via the access valve, so my job cost $95.00 . Fair. Just what I had been quoted. I have had a great experience all around with this company. A polite, knowledgeable lady answered my call, then told me she could have someone out between 10:00 AM and 12:00 noon. Ramon arrived at 10:00 sharp. Perfect! Ramon is a fine man -- personable, polite, knowledgeable, and a hard worker. He unstopped my drain in no time flat. No drama. No surprises. Just good, old-fashioned quality service. They take credit cards, cash, or check. Convenient. I recommend Ramon and his company to all, and will (if necessary) contact Charlie's Rooter Service first for any future plumbing or pipe problems.
My toilet's fill valve needed to be replaced after breaking on a Saturday evening. I immediately contacted Charlie's Rooter after having had a great experience with them previously with my garbage disposal install. Lulu responded within moments and setup an appointment time that worked for me on Monday. Luis was the plumber that worked on this job. He was on time and extremely kind and professional. Luis went straight to the root of the problem and replaced what needed to be replaced very quickly. Luis was respectful and explained everything he was doing and why. He was even nice enough to look at my bathtub and answered all of my questions. Also, the price was extremely reasonable. I will be recommending them to my neighbors and friends when they need a good, honest plumbing company that doesn't overcharge.