Our goal in business is to treat all of our customers like friends; always treating them with respect, fairness, and honesty. We are a family owned and operated Connecticut plumbing company, and because of this all of our customers receive the attention that they deserve. Mike Marandino, the owner of the company, (as well as master plumber) works out on the road right alongside his employees. He or his wife handles all calls personally and it's the personal touch that makes us special. We strive for 100% satisfaction, and if for any reason a customer of ours isn't satisfied we promise we'll make it right.
The Handy customer service team is online 24 hours a day, 7 days a week. If you have any concerns either before, during, or after your job, someone will be in contact with you to help make things right. No matter how big or small your job is, we’re confident that you’ll be satisfied by the affordable plumbers on the Handy platform. When you book local plumbing services through Handy, you’re in charge of when the work gets done. And should your situation change, you can always cancel or reschedule your appointment with at least to 24 hours’ notice.
Our expert services are available throughout the entire East Bay Area, including San Ramon, Danville, Pleasanton, Dublin, and Livermore. We the leading provider for emergency plumbing services in the Contra Costa and Alameda Counties. Whether you need a plumber for rooter service or water heater repair, our technicians can provide you with innovative and prompt service that is sure to exceed your expectations!
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved.
Had a backup at the house, found out it was some tree roots that got into the line. Ramon came out, took care of the problem. Very friendly, professional, knowledgeable, and did a great job. Ramon was also very honest, which in my experience a lot of plumbing companies are not to charge you as much as they can. So it was very much appreciated that he was honest and the price was very fair. It was my first time using Charlie's, Ramon did a great job, so I will definitely be using these guys again. I highly recommend them!
My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the…
Get a minimum of three bids. Estimates for an average-sized job should be within a few hundred dollars. Be suspicious of anything that is substantially lower or double the price of the rest, and watch out for hidden fees, like charges for travel expenses. They could be signs of a home improvement scam. A good plumber will not nickel and dime you like this, and many of us will offer free estimates.
Charlie is the best! He goes above and beyond! He arrived 1/2 hour before the quoted time, wore covers on his shoes from the moment he arrived on the property, was very polite and was a great conversationalist as well:) When I had to attend to my work, he started in on our nightmare garbage disposal. Before I could finish one email, he was cleaning up after himself and replacing the items under my sink. When I asked how it was going, he announced with a smile that he was all done! (He was here less than 1/2 hr). I have to say not only am I seriously impressed with his work, but his customer service well exceeded my expectations. In addition, he is a local business owner! So support local business and call Charlie!
I want to thank Luis and Charlie's Rooter Service for Outstanding customer service. Luis came out for a clogged shower and later to find out that the cause was my main sewer line. He was honest on the cost and what needed to be done, Luis gave me options to make my decision easy. He was polite and professional, if you need quality work I would recommend Luis and Charlie's! Thank you Luis