Had a backup at the house, found out it was some tree roots that got into the line. Ramon came out, took care of the problem. Very friendly, professional, knowledgeable, and did a great job. Ramon was also very honest, which in my experience a lot of plumbing companies are not to charge you as much as they can. So it was very much appreciated that he was honest and the price was very fair. It was my first time using Charlie's, Ramon did a great job, so I will definitely be using these guys again. I highly recommend them!
I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms!
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
I got quotes from the top 3 rated plumber/sewer service companies here. Charlie's quote wasn't just the best by far, but he was also the only person to communicate properly and to show up exactly on time. His whole crew takes pride in their work and they stayed well into the night rinsing off the curb and cleaning up the mess. Absolutely brilliant!