Had a backup at the house, found out it was some tree roots that got into the line. Ramon came out, took care of the problem. Very friendly, professional, knowledgeable, and did a great job. Ramon was also very honest, which in my experience a lot of plumbing companies are not to charge you as much as they can. So it was very much appreciated that he was honest and the price was very fair. It was my first time using Charlie's, Ramon did a great job, so I will definitely be using these guys again. I highly recommend them!
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
Our goal in business is to treat all of our customers like friends; always treating them with respect, fairness, and honesty. We are a family owned and operated Connecticut plumbing company, and because of this all of our customers receive the attention that they deserve. Mike Marandino, the owner of the company, (as well as master plumber) works out on the road right alongside his employees. He or his wife handles all calls personally and it's the personal touch that makes us special. We strive for 100% satisfaction, and if for any reason a customer of ours isn't satisfied we promise we'll make it right.
Some allege that putting a brick in the toilet tank can save water, but doing that can keep your toilet from flushing correctly. Another plumbing tip, avoid liquid drain cleaners. Liquid drain cleaners are also bad news—they eat away at the pipes. Try a plunger or, better yet, a $30 auger. Don’t have either? Here’s how to unclog a toilet without a plunger.
In addition to water heaters, we also service and install well tanks, disposals, faucets, water closets (toilets), and re-piping of any type of water or drain lines. We also replace bathtubs, showers, sinks, vanity cabinets, and marbleized countertops. Are you looking for something more than simply replacing a sink or bathtub? No problem! We also provide complete kitchen or bathroom remodels to give your home a new look you'll be thrilled about.
I initially called Charlie's Rooter Service (CRS) due to a sewer line backup. Lulu answered and was very nice. She set up the appointment and Luis arrived on time and was also very friendly. He pulled out the largest root structure (out of my pipe) either of us had ever seen. We had a good laugh. He called it the catch of the day and had me take a picture of him with it. The next day, I had an unrelated incident with a sprinkler valve inlet pipe rupturing, due to corrosion (galvanized pipe. Since this situation caused me to lose water service to the house, Charlie sent someone over that day to do an emergency cap off. It was then explained what could be done to provide a permanent fix (basically replacing the old galvanized pipe and creating a new sprinkler valve manifold). A quote was given and the full repair was scheduled for the following day. All is good now, and the job came out $120 below the estimate. Since my regular plumber moved away, I've been trying different plumbers here and there. Charlie's is clearly the most friendly plumbing business I've dealt with. I like everyone I've dealt with so far there. As a result, Charlies's is now my default choice for my plumbing needs.
I have had a great experience all around with this company. A polite, knowledgeable lady answered my call, then told me she could have someone out between 10:00 AM and 12:00 noon. Ramon arrived at 10:00 sharp. Perfect! Ramon is a fine man -- personable, polite, knowledgeable, and a hard worker. He unstopped my drain in no time flat. No drama. No surprises. Just good, old-fashioned quality service.
Hello fellow Yelper's! My name is Lulu and I am happily married to the most wonderful man in the world, Charlie. We have beautiful 10yr old twins, an older son and daughter who we love and adore. Together we own and manage the business and thank God every day for our success. We have build our reputation on honesty and providing quality service. Our business has grown tremendously because of satisfied customers and referrals, we must be doing something right. Our prices are reasonable, we provide excellent service and guarantee to leave the work area clean when the job is done. As a housewife I understand that cleanliness is a priority (especially with children) that is why our technicians will make sure that his mess does not become your mess and will leave the area spotless. So go ahead and try us, Charlie's Rooter Service is a company you can count on and trust.
I got quotes from the top 3 rated plumber/sewer service companies here. Charlie's quote wasn't just the best by far, but he was also the only person to communicate properly and to show up exactly on time. His whole crew takes pride in their work and they stayed well into the night rinsing off the curb and cleaning up the mess. Absolutely brilliant!