I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms!
A rooter service is a type of plumbing repair – it is any method of drain cleaning or pipe repair. Typically, it is when a plumbing service company uses a range of different tools to perform water pipe repair. It involves running water through your drains, using tools that they snake through your drains to unclog them and sometimes taking parts of the water pipe system apart so that they can take out some of the clogs manually. The original culprit of clogged drains was tree roots – hence the name ROOTer service, but now it is used to address all kinds of stubborn sewer line and drainpipe clogs that affect the function of your plumbing.
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“Don’t assume that every Mr. Fix-it advertising his services in the local Pennysaver or on Craigslist is a licensed plumber,” says one New York plumber. There is no national standard for issuing licenses. Some plumbers are licensed by the state, others by the counties they work in. Check with your local city hall or chamber of commerce. They should be able to direct you to the appropriate source for a list of licensed plumbers in your area.
Our goal in business is to treat all of our customers like friends; always treating them with respect, fairness, and honesty. We are a family owned and operated Connecticut plumbing company, and because of this all of our customers receive the attention that they deserve. Mike Marandino, the owner of the company, (as well as master plumber) works out on the road right alongside his employees. He or his wife handles all calls personally and it's the personal touch that makes us special. We strive for 100% satisfaction, and if for any reason a customer of ours isn't satisfied we promise we'll make it right.
Our mission is to give something back to the community in appreciation for the community's support of our business. Whether it’s through Atlanta’s Professional sports team, High and Middle Schools, local sports teams or home town events, we love coming out and enjoying and supporting the communities that have helped make us the company that we are.
I got quotes from the top 3 rated plumber/sewer service companies here. Charlie's quote wasn't just the best by far, but he was also the only person to communicate properly and to show up exactly on time. His whole crew takes pride in their work and they stayed well into the night rinsing off the curb and cleaning up the mess. Absolutely brilliant!
I want to thank Luis and Charlie's Rooter Service for Outstanding customer service. Luis came out for a clogged shower and later to find out that the cause was my main sewer line. He was honest on the cost and what needed to be done, Luis gave me options to make my decision easy. He was polite and professional, if you need quality work I would recommend Luis and Charlie's! Thank you Luis