From emergency plumbing services to toilet repairs, count on Puget Sound Plumbing and Heating to provide sound solutions to all your plumbing problems. For more than 20 years, we’ve been offering both plumbing and heating services to the entire region of Puget Sound, WA. We’re locally owned and operated, and we offer several lifetime warranty programs to back our work. At Puget Sound Plumbing and Heating, trust our team of licensed plumbers in the greater Seattle area to get the job done.
As first time homeowners to a 1950s home, we began to experience issues with our water drains (lucky us). We had bubbles of water coming out of our toilets after literally two minutes of taking a shower... if we continued to shower, it would back up and our tub would flood up with dirty water! We tolerated this for a good two months and decided we really needed to get this fixed because the smell from the back up was becoming intolerable! I am so happy we went with Charlie's Rooter Service! Louis is extremely personable and knowledgeable! He kept both my husband and I in the loop at all times. I was able to view through his video camera of the roots that were penetrating into or already inside the pipes almost every 4ft-5ft. I was even able to videotape it so I can share it with my husband while he was working at the hospital. In addition Louis noticed these clay pipes were not aligned (probably from earthquakes and the intrusion of roots).... we also only had two original clean outs (one by the kitchen sink and one by the laundry)- we had zero around our bathrooms! They were reasonable in price adding 3 additional clean outs and replacing all of our pipes that were in the most awkward places in our front corner lot. We appreciate their transparency and were vocal in sharing ways where we can save money without hindering the quality. Lifetime warranty on parts and labor are a plus! Charlie also came in every so often to check in on the team and answer any additional questions. We can tell they take pride in their work and value their customers. These guys really know what they are doing! We will never have to worry about a plumbing issue at this point and consider this a very good investment to our home. Thank you to Louis and the team for everything. We truly felt like we were working with family! We 110% recommend Charlie's Rooter Service to anyone experiencing plumbing issues!
“Intelligent Service replaced our two sump pumps, added digital float switches, and installed a digital wall unit to track the water levels and pump options. They also checked our existing battery backup for battery outputs. They improved the piping and fixed the check valves. They cleaned the sump pit and the work area. They did a terrific job. Will definitely use them again and will recommend them as well. Pleasure to work with, very responsive, knowledgeable staff, and did a good job explaining the work order prior to writing up the estimate.”